1. Introduction
Welcome to HiveHomes, a private web application exclusively for the residents of your housing society. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application to connect with neighbors, share news, announce events, and buy/sell items within our community.
By creating an account and using HiveHomes, you consent to the practices described in this policy. This is a closed community. Your data is not used for public or commercial purposes beyond the essential functioning of this society-focused application.
2. Information We Collect
We collect information that you provide directly to us and information about your use of the application.
- Account Information: Your name, apartment/unit number, email address, and phone number used to register.
- Profile Information: Optional profile details you add (e.g., profile picture, family details, other contact methods).
- User Content: Content you post (news updates, event announcements, discussions, marketplace listings) visible to other verified members.
- Communications: Messages you send directly to other members via the in-app messaging system.
- Usage Data: Pages you visit, timestamps, features used, and links clicked.
- Device Information: IP address, browser type, operating system (primarily for security and diagnostics).
3. How We Use Your Information
- Provide & Maintain the Service: Create your account, verify residency, and enable participation.
- Enable Community Features: Display posts, announcements, and marketplace listings to society members.
- Facilitate Communication: Allow members to contact each other regarding events, sales, or society matters.
- Send Administrative Information: Account notices, policy updates, and critical service announcements.
- Ensure Security: Monitor usage to prevent fraud/abuse and keep members safe.
- Improve the App: Understand how features are used to enhance the experience.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for commercial purposes.
- With Other Society Members: Your name, unit number, and posted content are shared within the verified community. Contact details may be shared if you include them in a public post or direct message.
- With Society Management Committee: Admin access for community management, dispute resolution, and rule compliance.
- Service Providers: Trusted vendors (e.g., cloud hosting) with limited, task-specific access under confidentiality obligations.
- Legal Reasons: When required by law or in response to valid public-authority requests.
5. Your Choices About Your Information
- Account Information: Review and update in your account settings.
- Public Posting: Edit or delete your posts. Deleted posts are removed from future view but may already have been seen.
- Deactivating Your Account: Request deactivation from administrators. Your profile is disabled; past public posts may be retained for community history unless you request deletion.
6. Data Retention
We retain personal information while your account is active or as needed to provide services. Upon deletion, we remove personal data from active use but may keep limited information temporarily for legitimate purposes (security analysis, fraud prevention, or society-bylaw record-keeping).
7. Data Security
We implement appropriate technical and organizational measures to protect your information. No method of transmission or storage is 100% secure; we strive to use commercially acceptable safeguards but cannot guarantee absolute security.
8. Children’s Privacy
HiveHomes is not directed to individuals under 18. We do not knowingly collect information from children. If we learn a child under 18 has provided data, we will delete it.
9. Changes to This Privacy Policy
We may update this policy periodically. We will post updates here and revise the “Last Updated” date. Please review this page from time to time.
10. Governing Law
This Privacy Policy is governed by the applicable laws of your locality, without regard to conflict of law provisions.